ITALIAN MINISTRY OF JUSTICE

Digitalization of Civil Justice in Italy

Need

The Italian judicial system is among the largest and most complex in Europe, with over 1,000 judicial offices, more than 4,500 civil judges, 240,000 lawyers, and over 760,000 auxiliaries. In this context, only in 2022, around 144,000 first-instance civil cases were handled, with an average workload of 2.23 cases per 100 inhabitants. The regulatory framework, ten times more intricate than that of France, Germany, and the United Kingdom, made the adoption of digital solutions urgent in order to improve efficiency, transparency, and accessibility. 

Solution

In collaboration with the Ministry of Justice, we designed and implemented the Telematic Civil Trial (PCT), a comprehensive e-Justice ecosystem for the digital management of civil proceedings. The system includes: 

  • A case management platform with 25 distinct procedural workflows 
  • Electronic archiving and telematic communication tools 
  • A service portal and APIs for interoperability with external stakeholders

Key Elements of the Solution

  • Workflow Engine 

  • E-Justice Portals 

  • REST APIs  

  • Archiving Systems 

  • Digital Signature 

  • Interoperability Protocols 

  • Advanced Security 

  • High-Availability Environments (HA) 

Benefits

  • 15+ million daily accesses by legal professionals

  • 20 million documents and rulings processed annually

  • 44 million judicial notifications, 400 million real-time requests

  • 20% reduction in case duration (2020–2022)

  • ICT Deployment Index: 6.49, well above the 4.5 European average, placing Italy in the top 20%