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Digital Transformation for the Public Administration

An immediate contact between citizens and public bodies

Giustizia Metropolitana® is the innovative technological solution developed by Net Service S.p.A. for the digitalization of processes and electronic interchange between Local Authorities, citizens and the Central Public Administration.

The technological heart of the platform lies in the Astrea Digital Platform, which is capable of offering Public Administrations and Companies digital systems and tools perfectly outlined for their specific needs.

The ideal solution for the Public Administration

Thanks to the standard interoperability mechanisms it is based on, and to the already preconfigured suite of applications, Giustizia Metropolitana® allows for simpler and more immediate interaction between the territory (citizens) and Public Bodies. Specifically, the platform allows the Public Administration to guarantee:

New relational models between citizens, Public Bodies, Local Institutions and Judicial Offices in compliance with the relevant regulations and with the requirements underlying the concept of a Smart City.
A real dematerialization process of document flows and digitalization of administrative processes. This drastically reduces the physical movement of citizens, with a considerable benefit in terms of costs and environmental impact.
A more immediate, quick and effective contact between citizen, Public Bodies, Ministries, Judicial Offices and Local Institutes, allowing the Public Administration to cut waiting times and direct costs (see Proximity Desk).
The maximum protection of citizens' data.
Net Service delivers SaaS services, in compliance with the general data protection regulation (GDPR - EU Regulation 2016/679), within its own ISO 27001: 2013 certified Data Centre environments
A collaborative work model capable of easily integrating with pre-existing systems while following the path of each activity, process and practice until their completion.

For even more intelligent cities

Metropolitan Justice® makes dialogue between different administrative realities simpler and more immediate, enabling municipalities and public bodies to offer higher quality, more timely services that respond effectively to citizens' needs without burdening public spending and the environment.
An example of this is the Municipality of Bologna, where the platform is used for the digital and telematic management of administrative procedures. Over time, this has led to a significant improvement in the quality of justice services offered by the city, clear cost savings and a reduction in polluting emissions.
Advantages that have translated into an award that has twice allowed the city of Bologna to enter the shortlist of Italy's best Smart Cities. In 2016 and 2019, the Municipality of Bologna was in fact awarded, thanks to Giustizia Metropolitana®, thr SMAU Innovation Award.
The solution also enabled Net Service to win the Special Award for Social Impact at the Digital 360° Awards 2018 and to receive recognition within the Forum PA 2018 and Forum PA 2019.

Astrea Digital Platform
The solution is an implementation by Astrea® Digital Platform and it is developed by Net Service based on its twenty years of experience in the legal sector.

Would you like to learn more about Giustizia Metropolitana®?

Contact Net Service. Its experts will be more than happy to answer your questions and explain in detail the solution’s features and advantages.